Air New Zealand is preparing to do away with boarding passes in the US | Tech US News

[ad_1]

Air New Zealand plans to ditch boarding passes in favor of biometric facial recognition.

Sungmi Kim/Things

Air New Zealand plans to ditch boarding passes in favor of biometric facial recognition.

Air New Zealand says boarding passes will soon be a thing of the past.

The airline completed a successful trial at Los Angeles airport where it used biometric verification technology at the boarding gate instead of staff physically scanning passes and viewing passports.

Air New Zealand said customers will soon be able to take full advantage of the technology at San Francisco International Airport, followed by the airline’s other US ports.

The airline explained that upon entering the United States, customers can register with Customs and Border Protection (CBP) using their biometric information.

READ MORE:
*Coronavirus: What the contactless airport of the future could look like
* Facial recognition technology at airports raises privacy concerns
* Is this what future travel looks like? Facial scanners and end of check-in

At automated airport kiosks, this same data is then used to verify your identity at the time of boarding.

The data used during the process is protected by CBP and is not directly accessible to the airlines.

Air New Zealand chief digital officer Nikhil Ravishankar said the technology would speed up the boarding process, creating a seamless experience for customers and airport staff.

“We hear from customers that they want their airport experience to be seamless and that technology is a key factor in that,” he said.

The biometric gates used to board at Los Angeles airport.

Air New Zealand/Supplied

The biometric gates used to board at Los Angeles airport.

“According to IATA [International Air Transport Association]over 75% of customers see tremendous value in biometric verification and want to use it instead of passports and boarding passes.”

Ravishankar said the use of biometrics at the boarding gate was “just the beginning” and the airline was in talks with industry players, both globally and in New Zealand, about how biometric technology could be used throughout the process from the airport

[ad_2]

Source link

Please disable your adblocker or whitelist this site!