Direct Travel launches itinerary management within | Tech US News

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Denver, CO, Nov. 2, 2022 (GLOBE NEWSWIRE) — Direct Travel, Inc. today announced the latest step forward in its digital transformation journey with the beta launch of traveler itineraries in Microsoft Teams. The integration pulls travelers’ itineraries from its Direct2U mobile app, making Direct Travel among the first travel management companies (TMCs) to implement itinerary management on the MS Teams platform.

“With remote work and hybrid workspaces on the rise, more and more companies are relying on business collaboration tools to unite their teams and drive growth,” said Darryl Hoover, Chief Technology Officer, Direct Travel. “By bringing Direct Travel’s itinerary management services into the Microsoft Teams environment, we continue our mission to intentionally know our customers where they are and deliver an end-to-end personalized travel experience.”

Via MS Teams, travelers and travel organizers will have full access to details about upcoming and past trips booked through Direct Travel, including flight status updates, weather forecasts, itinerary reminders and destination information.

The new itinerary integration follows Direct Travel’s ongoing digital transformation announced earlier this year, including travel alerts and travel approval features available through Slack and the development of an AI chatbot and virtual assistant, Simon .

“The travel industry has grown and changed a lot since 2020, so it’s more important than ever for TMCs to adjust the way we do business and the tools we use to reach travelers,” said John Coffman, CFO of Direct Travel. “I’m very pleased to see our team leading the charge on this front, further building on our long-standing commitment to delivering responsive service and forward-thinking solutions to our customers, whatever it takes.”

The MS Teams itinerary integration is currently in beta testing with Direct Travel’s development partner, Mantic Point, and future plans call for further deployment of itinerary management to additional business collaboration platforms such as Slack.

For more information on this development and other digital transformation plans, visit www.dt.com.

About Direct Travel, Inc.
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables customers to get the most value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in more than 70 locations in North America and the United Kingdom and is currently ranked 11th on Travel Weekly’s Power List. For more information, visit www.dt.com.

About Mantic Point:

Mantic Point provides integrated itinerary management services for the travel industry. It supports travel management companies, travel agents and corporations that provide a seamless itinerary experience to business travelers and those who support them. Mantic Point, a multi-GDS technology solutions company, provides a cost-effective way to create, manage and deploy customized itinerary management products, including the delivery of customized documents, mobile and risk management applications with a consistent brand experience and content for the customer and the traveler.


        

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