Fast Track Patronage: Over 10,000 passengers using QR-based ticketing system to travel on Namma Metro | Tech US News

[ad_1]

BMRCL introduced QR ticketing system on the occasion of Karnataka Rajyotsava; passengers can purchase a ticket using the Namma Metro mobile app or WhatsApp for a single journey

BMRCL introduced QR ticketing system on the occasion of Karnataka Rajyotsava; passengers can purchase a ticket using the Namma Metro mobile app or WhatsApp for a single journey

Almost two weeks after its launch, the QR-based ticketing system is being used by over 10,000 passengers to travel on the Namma Metro.

Bangalore Metro Rail Corporation Ltd. (BMRCL) managing director Anjum Parwez said that apart from the use of QR tickets, more than 30,000 passengers use the WhatsApp chatbot daily for various purposes such as recharging metro smart cards, travel planning, locating nearest metro stations and for pricing information.

“When we launched the QR-based ticketing system, it started with 1,000 people buying tickets, and now it has crossed 10,000 and the number will increase even more in the coming days. We are happy to know that thousands are using the WhatsApp chabot to make use of other services. The sponsorship will increase in the coming days,” said Mr. Parwez.

On the occasion of Karnataka Rajyotsava, the BMRCL has introduced a QR entry system. Metro passengers can purchase a QR ticket using the Namma Metro mobile app or WhatsApp for a single trip. Among users, 70% are buying QR tickets on WhatsApp and the rest on the Namma Metro mobile app. Since October 2011, the BMRCL had only two options for travel: contactless smart cards and Namma Metro tokens. Currently, on an average, 5 lakh people travel by metro on weekdays and 3.5 lakh to 4 lakh on weekends.

People using the new QR system say it has offered a more convenient travel option. “A few days ago, after entering the subway station, I realized that I had forgotten my smart card and wallet at home. I bought a QR ticket on WhatsApp using my mobile. It’s more convenient than buying a token at the counter.”

On the other hand, passengers who use the subway and city buses have been demanding that there be a common system of tickets for both modes of travel. At present, people are buying two different tickets to travel in metro and city buses operated by BMTC. Although the Namma Metro has been operational since 2011, no common platform has been enabled for the benefit of the public.

[ad_2]

Source link

Please disable your adblocker or whitelist this site!