Amsterdam-Schiphol Airport has extended its compensation scheme for passengers who missed their flights due to long security queues.
The compensation is applicable for the period between August 12 and October 31.
This decision was taken by the airport due to the disruption at the airport as a result of a shortage of security personnel.
Until November 30, passengers can submit a claim for compensation at the airport for the costs incurred.
The compensation scheme will help cover costs related to rebooking a flight or arranging a replacement flight and alternative transport or additional travel costs for coming back to Schiphol or another airport.
Schiphol stated that it “implemented this compensation scheme in the summer because travelers had nowhere to go to claim these costs”.
The original compensation scheme ended on 11 August.
Recently, Schiphol implemented additional measures for queue prevention due to labor shortages.
He signed a social agreement, which includes a labor market supplement. He also agreed a social package with unions and security companies to guarantee extra pay for security officers.
In September this year, Schiphol announced plans to extend its limit on passenger volume until March 2023 to address this issue.
Last month, Schiphol signed an agreement with the Dutch unions FNV, CNV and security companies to increase the pay of security staff.