Travvy Awards 2022: Best Travel Insurance Providers | Tech US News


This week, the eighth annual Travvy Awards gala brought together leading travel suppliers, travel advisors and members of the media to honor the best of the best in the travel industry for 2022.

With more than 300 awards presented this year, the full list of categories covers airlines, destinations, hotels and resorts, cruise lines, tour operators, car rental companies and more. There is also a category dedicated to honoring the best travel insurance providers, which travelers are increasingly looking to to protect their trips against unforeseen incidents after more than two years of pandemic-related uncertainty.


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Travvy Awards 2022

Gold Awards

For the seventh consecutive year, Allianz Global Assistance took home the 2022 Gold Travvy Awards for both Best Travel Insurance Provider and Best Customer Service among Travel Insurance Providers.

Allianz customers can rely on being able to reach multilingual customer support teams, based in 35 countries around the world, at any time, 24 hours a day, 7 days a week. Not only are medical specialists always available to help travelers in an emergency, but agents can also help with any other type of problem customers may encounter on their travels, helping them resolve relatively simple or complex problems.

Your customers can always call to speak to a real person or use the free Allianz TravelSmart app to access their plan information, file and track claims, check real-time flight updates and gate information, receive location-based alerts about potentially impacting events. your travels, locate nearby medical facilities while at your destination and more.

As a result of the unprecedented pandemic conditions of recent years, Allianz has begun to include a new ‘Epidemic Cover Endorsement’ in certain travel insurance plans, amending many to include cover benefits for certain losses related to COVID-19 and any future epidemic which may have a similar impact. .

Allianz Partners TravelSmart app
Allianz Partners TravelSmart app. (Photo via Allianz Partners)

Silver Awards

In both the Best Insurance and Best Customer Service categories, AIG Travel Guard took home the silver statuette. The company offers a wide selection of plans, providing specialist coverage for both leisure and business travel, international or domestic. It also allows travel advisors to create customized coverage packages for their clientele by combining components from separate individual products. This flexibility and ability to adapt plans to the needs of travelers is one of the attributes that makes AIG Travel Guard a standout within the industry.

Plan benefits may include coverage for unforeseen circumstances such as trip cancellation or interruption, medical or assistance expenses, security or medical evacuation services, baggage delays or loss, damage to the rental vehicle, and specialized coverages such as accommodation expenses, savings on trip or change of trip. Through its network of service centers in Asia, Europe and America, Travel Guard works to provide its customers with exemplary customer service.

Due to the unpredictability of travel conditions during the pandemic, cancellation cover for any reason is also a component that many customers consider essential, which is an option included in some of the Travel Guard plans.

Customer service agent using a telephone handset.
Customer service agent using a telephone handset. (Photo courtesy of Thinkstock)

Bronze Awards

International Medical Group (IMG) Travel Insurance took this year’s Bronze Travvy Award for Best Overall Travel Insurance Provider, while Travelex Insurance Services received the Bronze Award for Best Customer Service among Travel Insurance Providers.

IMG Travel Insurance is among the industry’s leading providers of protection plan policies for vacationers, business travelers, students abroad, global citizens and expatriates, insuring customers against trip cancellations and delays, lost or stolen luggage, travel expenses, health and more while they are. while traveling or residing outside the US. USA IMG offers a full service approach to offering a wide range of medical, dental, life and disability products, along with a dedicated team of international and multilingual specialists and highly trained customer service professionals to support your service. clientele

An industry leader with 25 years of experience, Travelex Insurance Services offers two primary travel insurance plans: Travel Basic and Travel Select, as well as a US-specific Travel America plan. The company also allows travelers to customize their policies with optional upgrades and add-on benefits to meet their own unique needs. Like the other winners in this category, Travelex offers comprehensive coverage for everything from canceled or delayed flights to emergency medical care or evacuation. It also offers 24/7 medical assistance and concierge to help customers resolve any issues that arise on their trip, from filling prescriptions abroad to replacing travel documents or obtaining legal assistance.

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